Your Questions, Answered

Novum Creative FAQs

What makes Novum different from other design studios?

At Novum, we believe creativity should feel personal and collaborative, not corporate or cookie-cutter. We take the time to understand your story and goals, then design with strategy, emotion, and purpose. While big-box agencies march to the same beat, we march to yours - helping your brand shine in a way that’s authentically you.

Can Novum help with content writing and visuals?

Absolutely. Great design and strong messaging go hand in hand. We can assist with copywriting, content planning, photography coordination, and email or social setup, ensuring your visuals and voice align seamlessly across every platform.

What is your web design process?

Every project starts with a conversation. We begin by learning about your goals, audience, and vision. From there, we move through strategy, creative development, feedback, and refinement until we reach something that not only looks right, it feels right. Our process is transparent, collaborative, and built around your voice.

How long does it take to complete a project?

Timelines depend on the project scope.

  • Logo or brand projects: typically 2–4 weeks

  • Website design and development: usually 4–8 weeks
    Before we begin, we’ll provide a clear timeline with milestones so you always know what to expect.

Where is Novum located?

We’re proudly based in Roanoke, Virginia, inspired by the creativity and community of the Blue Ridge. While our roots are local, we collaborate with clients across the U.S. and beyond. Whether you’re down the road or across the country, our process makes working together seamless.

How does communication & collaboration work during a project?

Collaboration is at the heart of everything we do. We stay connected through regular check-ins, shared design previews, and clear feedback loops so you’re part of the process every step of the way. We use tools like HoneyBook, Google Drive, and Loom to keep everything organized, accessible, and transparent — because the best work happens when we create together.

Do you provide ongoing website and SEO services after launch?

Yes! We offer ongoing website maintenance and SEO packages to keep your site secure, optimized, and performing well. Whether you need monthly updates, content refreshes, or advanced SEO strategy, we can tailor a plan that fits your goals and budget.

How do I get started with Novum?

It’s easy — just reach out! Many of our best projects start with a simple conversation. Whether you have a clear vision or just an idea, we’ll help you find direction. Contact us through our [Contact Page] — we can’t wait to come alongside you and bring your ideas to life.

How we build success together…

A cartoon stick figure person standing at an intersection with multiple signs pointing to the right labeled "Success." The person is smiling and saluting while looking towards a large illuminated red and blue star in the night sky. The background features mountains and a dark sky.

  • At Novum, “create” is where the magic happens. This is where your ideas turn into something real - a brand that feels like you. Whether it’s designing a logo, building a website, or crafting content that stands out, we focus on making everything feel genuine, eye-catching, and easy to connect with. We don’t just make things look good - we help your business tell its story in a way people remember.

  • At Novum, we believe the best ideas come from teamwork. Collaboration means working side by side with you - not just taking notes and disappearing. We listen, brainstorm, and build together so your vision stays at the heart of every decision. Whether it’s a quick project or a long-term partnership, we make the process simple, open, and genuinely enjoyable.

  • At Novum, we help your brand do more than just get noticed - we help it captivate. Once your brand is built and ready to shine, it’s time to turn heads and connect with your audience in a real way. Through eye-catching visuals, engaging stories, and thoughtful design, we make sure your message feels authentic and memorable. From social media and marketing materials to the little details that make people stop and look twice, our goal is to help your brand captivate attention and leave a lasting impression.

  • At Novum, we see every project as the start of a partnership - not just a one-time job. We care about your success and stick with you as your brand grows and changes. Whether you need ongoing design support, fresh ideas, or someone to keep your visuals consistent, we’re here for the long haul. When you work with Novum, you’re not just hiring a creative team - you’re gaining a partner who’s genuinely invested in helping your business thrive.

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Ready to elevate, let's collaborate.

Ready to elevate, let's collaborate.

Ready to elevate and take your brand to the next level? Unlock your brand’s full potential with creative solutions tailored just for you. Whether you want to stand out online, boost engagement, or refresh your image, Novum Creative is here to help you make a real impact. Let’s work together to bring your vision to life—your next chapter starts here.

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